My money got stuck in Payza.com, formerly Alertpay.com, for years. I searched on the internet (Googled up How to withdraw Payza money in Kenya) but all I got was unsatisfactory results. My curiosity grew even bigger but in every attempt I made, I never wanted to risk anything with my online earnings— they were uselessly dormant but safe anyway hoping for a brighter day when everything will turn smooth just like PayPal withdrawal.
With Payza, almost everything is complicated. First you need to verify your account, something that is almost impossible for many Kenyans since Payza does not recognize P.O Box as someone’s physical address— in fact the reason they give is that Post Office Box do represent the physical location of a Post Office building but not the address of the user. I wanted to verify my account, and then withdraw money through Ripple supported by Edge before selling whatever I was to have on Localbitcoins.com. Yes, bitcoins are accepted as a form of currency in a few countries and top level investors use applications like bitcoin revolution to trade these cryptocurrencies effectively.
I faced this situation that left me wondering if there was anymore possible means to withdraw money from my online bank. That in when I went for withdrawal via Credit Card option.
Damn! Is an ATM card capable of carrying out this process? This was my first question that popped up in my mind, but since I was a desperate guy and was willing to take a risk just to move money to my physical bank account, I went for it without a second thought. Yep! This was the only way that miraculously worked for me.
A little reminder, I was not yet verified and my verification attempts were dashed because I do not really have a document —a Bank Statement, water bills or Electricity Bills— that shows my physical or place of residence other than the rejected Post Office Box. Fortunate enough, by withdrawing money from Payza through Credit Card, one does not need a verified account since that process itself is one way of Payza Account Verification.
So I linked up my Visa Electron ATM Card to my Payza Account and set the ball rolling. I went through the withdrawal process using my ATM Card as the required credit card and an automated email popped up with information that I should wait for seven (7) working days for the process to be completed. Well, I waited for eight (8) working days before the second email was sent in with confirmation that the process was successful.
The Listening Caring Financial Partner
I was really impressed with Equity Bank Kenya on how they handled that transaction. Yep! At first, Equity Bank customer care representatives did not have any idea what Payza.com is all about and even someone tried to correct me that, maybe, I was confusing Paypal to Payza. I did my best to explain to them and they actually understood what I talking about.
Before that, I contacted Equity Bank Kenya on through it twitter handle @Equitel — the line linked to my Bank Account—and that is how the wheel of hope took to the right direction.when the process of withdrawal was at its initial stage. They promised to fall up through a phone call but they did not fulfill that promise. I waited for about two weeks after the confirmation email and called Equity Bank through its direct and its own mobile network subsidiary
Equity Bank twitter customer care reps called me up and explained to me why it was taking longer than necessary to credit my bank account. A day later, they sent me a tweet (notification) that my account will be funded in two days time. Three days later, I was a happy man.
Anyway, if you’re a Kenyan and you have some money stuck in Payza.com then you should not worry since it is possible to withdraw through Equity Bank. Yeah! But Payza’s withdrawal fee through Credit card is $8, just something you should know but it is worth it if any other means of withdrawal seems impossible.