How To Withdraw Money From Payza in Kenya

My money got stuck in Payza.com, formerly Alertpay.com, for years. I searched on the internet (Googled up How to withdraw Payza money in Kenya) but all I got was unsatisfactory results. My curiosity grew even bigger but in every attempt I made, I never wanted to risk anything with my online earnings— they were uselessly dormant but safe anyway hoping for a brighter day when everything will turn smooth just like PayPal withdrawal.

With Payza, almost everything is complicated. First you need to verify your account, something that is almost impossible for many Kenyans since Payza does not recognize P.O Box as someone’s physical address— in fact the reason they give is that Post Office Box do represent the physical location of a Post Office building but not the address of the user. I wanted to verify my account, and then withdraw money through Ripple supported by Edge before selling whatever I was to have on Localbitcoins.com. Yes, bitcoins are accepted as a form of currency in a few countries and top level investors use applications like bitcoin revolution to trade these cryptocurrencies effectively.

I faced this situation that left me wondering if there was anymore possible means to withdraw money from my online bank. That in when I went for withdrawal via Credit Card option.

Damn! Is an ATM card capable of carrying out this process? This was my first question that popped up in my mind, but since I was a desperate guy and was willing to take a risk just to move money to my physical bank account, I went for it without a second thought. Yep! This was the only way that miraculously worked for me.

A little reminder, I was not yet verified and my verification attempts were dashed because I do not really have a document —a Bank Statement, water bills or Electricity Bills— that shows my physical or place of residence other than the rejected Post Office Box. Fortunate enough, by withdrawing money from Payza through Credit Card, one does not need a verified account since that process itself is one way of Payza Account Verification.

So I linked up my Visa Electron ATM Card to my Payza Account and set the ball rolling. I went through the withdrawal process using my ATM Card as the required credit card and an automated email popped up with information that I should wait for seven (7) working days for the process to be completed. Well, I waited for eight (8) working days before the second email was sent in with confirmation that the process was successful.

The Listening Caring Financial Partner

I was really impressed with Equity Bank Kenya on how they handled that transaction. Yep! At first, Equity Bank customer care representatives did not have any idea what Payza.com is all about and even someone tried to correct me that, maybe, I was confusing Paypal to Payza. I did my best to explain to them and they actually understood what I talking about.

Before that, I contacted Equity Bank Kenya on through it twitter handle @KeEquityBank when the process of withdrawal was at its initial stage. They promised to fall up through a phone call but they did not fulfill that promise. I waited for about two weeks after the confirmation email and called Equity Bank through its direct and its own mobile network subsidiary Equitel — the line linked to my Bank Account—and that is how the wheel of hope took to the right direction.

Equity Bank twitter customer care reps called me up and explained to me why it was taking longer than necessary to credit my bank account. A day later, they sent me a tweet (notification) that my account will be funded in two days time. Three days later, I was a happy man.

Anyway, if you’re a Kenyan and you have some money stuck in Payza.com then you should not worry since it is possible to withdraw through Equity Bank. Yeah! But Payza’s withdrawal fee through Credit card is $8, just something you should know but it is worth it if any other means of withdrawal seems impossible.

Written by waflay

A Kenyan blogger who understands that the world is so unfair! In Watching the World, he highlights his views, opinions and news in prose and poems for ONE REASON --- real story.

Website: https://waflay.wordpress.com

15 comments
  1. I faced the same issue with skrill…apparently to verify your account with this online money transfer agents is very difficult…for example you open an account at a branch in Nakuru then you move tl Nairobi..if your bank statement is reading nakuru branch but the physical location u registered in your skrill account is Nairobi …then the bank statement is rejected
    ..very silly..ati the location on the statement does not match with location in skrill.

  2. A very loaded piece. Great.
    I tried your option of going to WALLET and the CREDIT CARDS but nothing happens after I click CREDIT CARDS. What else can I do since Payza has refused to verify my account despite having provided them with all the requested documents?

    • Thanks P, Waweru…

      I just confirmed that Credit Card withdrawal is no longer available. I guess that is why do not want to release your hard earnings. But, I do suggest you go for Bitcoin way, but that option is available only if you have a minimum of $20 USD in your account. Sorry, I haver never tried that one but I guess it can work. You can open an account on coinbase.com .. then link it with your payza account. After they have released your money to Coinbase, open another account with local-bitcoins.com and go from there. But this route can be a bit long and dangerous but it is worth it since ‘if the hard way is the only way, you become much wiser and more careful’. Anyway, try it and see what they say! I wish you all the best.

    • Hi Robert, I got this NOTE ‘We apologize for the inconvenience, but credit card withdrawals are temporarily unavailable. Please select another withdrawal method.‘ Let me guess this is due to my expired ATM card that I had linked with my payza acc.

      Well, if you are already logged into your payza acc. click on Wallet option then credit card. Enter the details on your visa electron ATM card (names, expiry date, and those large 16 numbers..). The system will validate the info and you are good to go.

      After that, go to with draw menu. Select credit card, enter the amount that you want transferred to your local bank account and go from there. If the process is a ‘success’ then wait for sometime and contact Equity bank about.

    • Hi Joel, this was a nice question but I do not have any experience with KCB. In those days, we had lots of freelancers and bloggers who were using KCB credit cards as preferable link to withdraw money online. Nowadays however, if Equity Bank is effectively being the best channel to withdraw earnings from online banks, then I think Using Equity is better… In other hand these CARDS are internationally accepted… being so, i guess they are good to go, just like Equity Bank ATMs (Visa and Mastercard), however I don’t know how well the KCB Staff are effective when it comes to transfer of money from Online banks.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Skip to toolbar