Some PC gamers have run into problems with Battlefield Hardline. The game has a limited number of hardware profile registries for a single account when it comes to daily active usage. In simple terms, an Origin account can only access the game from up to five computers per day; anymore than that and the game will lock you out of the account for up to 24 hours. Well, I reached out to EA to ask if there was going to be any sort of patch or fix for the problem, and they offered a solution.

I asked if there would be a patch or some sort of fix to bypass the DRM problem that some benchmark enthusiasts are running into. According to the EA rep for Battlefield Hardline, Jino Talens, it was stated that…

”Origin authentication allows players to install a game on up to five different PCs every 24 hours. Players looking to benchmark more than five hardware configurations in one 24 hour period can contact our Customer Support team who can help.”

That’s it… that’s the solution… contact customer support.

The problem originally went public when Guru3D attempted to benchmark various configurations using Battlefield Hardline, a popular thing to do for PC hardware enthusiasts and an absolute-must when it comes to purchasing new hardware based on benchmarks so gamers know exactly what to get and how well specific configurations will work with certain games at different settings. Benchmarking is attached to the lucrative subculture that dictates hardware sales in the PC gaming market. Without benchmarks you won’t know how well certain GPUs, CPUs or RAM configurations run with various games.

Of course, as Guru3D began swamping out hardware they ran into the problem of Origin locking them out of Battlefield Hardline, showing the following message.

So, as it was stated by the rep, if you see the image above and you’re having trouble benchmarking Battlefield Hardline due to this issue, you can head to the customer support page on Origin and have them sort the issue out for you.

It’s unfortunate that such a thing even happened – requiring technical and customer support to sort out a DRM issue with a paid-for product – but this is the times we live in. Of course, this is definitely something for many of you to consider as consumers; it’s a big, bright warning that reads “buyer beware”… especially if you’re a hardware enthusiast and you’re into benchmarking games.